Coaching Skills for Managers

Coaching is a powerful technique used for drawing out the very best in people. This workshop provides candidates with an introduction to coaching, how and when it should be used and how it can deliver significant value to their business and their teams.

• What is coaching?
• Differences between coaching, mentoring and training
• When and how to use coaching techniques
• Who should be a coach and what is their role?
• Setting personal and business goals
• Coaching principles and how to apply them in the workplace
• Understanding personality preferences
• Setting and achieving milestones
• Turning coaching investment into business value
• Internal versus external coaching