Managing Appraisals
For many managers, appraisals are seen as a chore rather than a useful business tool. In this session participants will learn how to turn an appraisal into a constructive discussion that adds value to the business, the manager and the employee by aligning efforts to personal and business goals.
- Performance appraisals in a business context
- The benefits of appraisals for the employer and the employee
- Developing an approach that works for your business
- 10 steps to an effective performance appraisal
- The art of listening and observation
- Tailoring your approach to different personality types
- Delivering constructive feedback
- How to use 360 degrees feedback
- Dealing with conflict and negative responses
- Objective setting for tangible results
- Identifying solutions to training and development needs
