People Management
This workshop is designed to help attendees to understand their individual management style; to identify the preferred working styles of others; and to use this knowledge to create harmonious, productive teams that feel empowered to deliver great wrok.
- Motivating the team to maintain optimum morale and performance levels
- Playing a strategic role whilst overseeing tactical tasks effectively
- Understanding your personal management style
- Identifying and adapting to colleagues' preferred working styles
- Dealing with conflict sensitively
- Adapting tone and language to different situations
- Delegating and briefing teams consistently, even under pressure
- Using coaching skills to draw out the best in individuals
- Applying advanced questioning and listening skills to identify and address areas of dissatisfaction within the team
- Creating a culture of openness, ownership and responsibility