This essential full day management workshop covers key topics, such as motivation, delegation and giving feedback, as well as understanding the roles and expectations of a line manager. You will come away with a raft of practical tools that you can apply straight away. You will start to understand your own management style and how to adapt to others’ needs, in order to get the best from them. You will learn how to structure important conversations.
LINE MANAGER ESSENTIALS
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Gain an understanding of the core processes and requirements of the role
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Learn how to write objectives that are specific, measurable, achievable, relevant and time-bound
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Identify the skills and behaviours that are required for each individual to be performing at their optimum
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Ensure team members have the necessary training, support and mentoring to develop those competencies
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Discover how to plan and structure effective 1:1 check-ins
MOTIVATING TEAMS
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Understand the difference between intrinsic and extrinsic motivators
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Know how to deliver recognition that is heard and appreciated; practise positive reinforcement
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Appreciate your natural management style and its impact
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Recognise differences in others and how they like to be managed; flex your style accordingly
DELEGATING & BRIEFING
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Learn to deliver consistently clear, thorough briefs
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Strike the perfect balance between ‘remote’ and ‘approachable’ – managerial, not matey
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Appreciate how to brief colleagues according to their competence and maturity
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Master the art of open questions
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Check for understanding, provide space for enquiry and recognise incongruous nonverbal signals
PERFORMANCE MANAGEMENT
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Understand how to structure critical feedback
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Create a ‘fearless feedback’ culture, giving development feedback assertively and explicitly
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Apply the principles of ‘positive regard’ and ‘genuineness’
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Diagnose poor performance and the reasons
PREPARATION
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Please email your responses to Sarah by Wednesday 14 February.
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From the overview above, what is your most important objective for the workshop?
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Please prepare one piece of critical feedback that you would like to practise delivering during the training. (This will be shared with the group.)
WHAT PEOPLE SAY
GT&I
DESIGNER
​The delivery of the workshop was amazing - Amelia got everyone involved and it was incredible insightful.
BLAKENEY
COMMS DIRECTOR
A brilliant session - informative, informal and interactive and perfectly pitched to a large, mixed group.
Thank you, Amelia - your energy, expertise and experience over the last two days was invaluable.
SKYPARLOUR
PR STRATEGY DIRECTOR
Amelia was knowledgeable, experienced in the field and really understood where we were coming from.
AMELIA BULLOCK-MUIR
Amelia is an outstanding trainer and performance coach, and a seasoned communications specialist. Passionate about her work, she brings dynamism, knowledge and transformative energy to every session.
She helps clients from PR, marketing and sales executives to the c-suite to perform more confidently, persuasively and effectively. Workshops topics include management and leadership, strategic communications, creative and persuasive writing, and presentation skills.
Amelia is an accredited trainer for the Chartered Institute of Public Relations. Her other clients include Capgemini and the Financial Ombudsman Service, as well as many marketing agencies.
She is a psychology graduate, holds a Professional Certificate in Executive Coaching from Henley Business School and is a group exercise instructor with a keen interest in adopting a holistic approach to drive individual and organisational performance.
Previously, she spent over a decade working for leading independent communications consultancies, providing strategic counsel and training.