This essential full day management workshop covers key topics, such as motivation, delegation and giving feedback, as well as understanding the roles and expectations of a line manager. You will come away with a raft of practical tools that you can apply straight away. You will start to understand your own management style and how to adapt to others’ needs, in order to get the best from them. You will learn how to structure important conversations.
LINE MANAGER ESSENTIALS
Gain an understanding of the core processes and requirements of the role
Learn how to write objectives that are specific, measurable, achievable, relevant and time-bound
Identify the skills and behaviours that are required for each individual to be performing at their optimum
Ensure team members have the necessary training, support and mentoring to develop those competencies
Discover how to plan and structure effective 1:1 check-ins
Understand the difference between intrinsic and extrinsic motivators
Know how to deliver recognition that is heard and appreciated; practise positive reinforcement
Appreciate your natural management style and its impact
Recognise differences in others and how they like to be managed; flex your style accordingly
DELEGATING & BRIEFING
Learn to deliver consistently clear, thorough briefs
Strike the perfect balance between ‘remote’ and ‘approachable’ – managerial, not matey
Appreciate how to brief colleagues according to their competence and maturity
Master the art of open questions
Check for understanding, provide space for enquiry and recognise incongruous nonverbal signals
Understand how to structure critical feedback
Create a ‘fearless feedback’ culture, giving development feedback assertively and explicitly
Apply the principles of ‘positive regard’ and ‘genuineness’
Diagnose poor performance and the reasons
Please email your responses to Sarah by Wednesday 14 February.
From the overview above, what is your most important objective for the workshop?
Please prepare one piece of critical feedback that you would like to practise delivering during the training. (This will be shared with the group.)
WHAT PEOPLE SAY
The delivery of the workshop was amazing - Amelia got everyone involved and it was incredible insightful.
A brilliant session - informative, informal and interactive and perfectly pitched to a large, mixed group.
Thank you, Amelia - your energy, expertise and experience over the last two days was invaluable.
PR STRATEGY DIRECTOR
Amelia was knowledgeable, experienced in the field and really understood where we were coming from.
Amelia is an outstanding trainer and performance coach, and a seasoned communications specialist. Passionate about her work, she brings dynamism, knowledge and transformative energy to every session.
She helps clients from PR, marketing and sales executives to the c-suite to perform more confidently, persuasively and effectively. Workshops topics include management and leadership, strategic communications, creative and persuasive writing, and presentation skills.
Amelia is an accredited trainer for the Chartered Institute of Public Relations. Her other clients include Capgemini and the Financial Ombudsman Service, as well as many marketing agencies.
She is a psychology graduate, holds a Professional Certificate in Executive Coaching from Henley Business School and is a group exercise instructor with a keen interest in adopting a holistic approach to drive individual and organisational performance.
Previously, she spent over a decade working for leading independent communications consultancies, providing strategic counsel and training.