RESILIENCE RESOURCE LIST

Savage Communications
MANAGEMENT TRAINING
14.00-17.30
Tuesday 21 September
Tuesday 5 October
Meeting ID: 812 5660 0688
Passcode: 443886
IMPORTANT
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Download the Zoom app before the workshop.
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Head into the waiting room 5 minutes before the start time.
ABOUT THE TRAINING
Hi everyone,
I'm looking forward to seeing you for management training, where you will learn how to get the very best from your teams. You will discover how to build a culture of ownership and initiative. You will gain the skills to have inspirational, positive conversations, boosting performance and increasing motivation.
Module 1: Briefing & Delegating
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Strike the perfect balance between ‘remote’ and ‘approachable’ – managerial, not matey
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Learn to deliver consistently clear, thorough briefs
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Check for understanding, providing space for questions and recognising incongruous nonverbal signals
Module 2: Adapting Your Style
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Learn how to brief colleagues according to their competence and maturity
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Appreciate your natural management style
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Learn to flex your style accordingly
Module 3: Motivating Teams
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Understand what motivates different people
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Know how to deliver recognition that is heard and appreciated
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Practise positive reinforcement
Module 4: Performance Conversations
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Diagnose poor performance and the reasons
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Recognise whether performance issues are ‘can’t do’ (skills) or ‘won’t do’ (attitude)
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Practise structuring and delivering critical feedback
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Choose the right language and tone
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Deliver feedback around hard-to-pin-down issues, such as professionalism or attitude
To get us in good shape for the session, please could you complete the pre-work below.
See you soon!
Kerry
JOINING INSTRUCTIONS

Please send your answers to the following questions to Sarah by Wednesday 15 September.
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How many people do you manage - both internal team and external freelancers?
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What is your biggest challenge when managing people?
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From the agenda, what’s the most important thing you’d like the training to address?
PREPARATION
WHAT PEOPLE SAY

POQ
PROJECT MANAGER
You're a positive and inspirational force!

CHRISTIAN LOUBOUTIN
RETAIL MANAGER
For me you are one of the best trainers I have ever had, you are so engaging and capture my fullest attention. I feel after each time with you a new motivation and focus.

CLARION COMMUNICATIONS
CEO
Training has been tailored and is therefore extremely beneficial and memorable.
ABOUT KERRY SAVAGE

Kerry Savage is an inspirational and dynamic coach and trainer, who is passionate about helping others succeed.
Over the years, she has worked within many high profile organisations, including Sony, eBay and the British Fashion Council.
She has helped management teams overcome significant communications challenges, such as building their professional brand, dealing with change and presenting under pressure.
She is accredited in Liberating Leadership, a licensed Insights Discovery® practitioner, a member of the Association for Coaching and NLP trained. She holds a post graduate certificate in executive coaching from Henley Business School.
Since 2004, Savage Communications has delivered training to hundreds of organisations across the UK and globally. Here is a small flavour of some our clients.
CONSULTANCIES
CORPORATE CLIENTS