ABOUT THE TRAINING
This interactive session offers practical techniques to help you feel more confident in handling other people and dealing with difficult situations. It looks at how to find your voice with clients and colleagues, while staying true to your values.
Here's an overview of the workshop content:
Define assertiveness and appreciate its benefits
Understand the cost of not being assertive
Voice your needs and wants confidently
Increase your locus of control
Express yourself positively, saying yes, under your terms
Learn how to structure important conversations
Communicate assertively, using verbal and non-verbal techniques
See you next week!
Think of a polite request you would like to make to someone more senior - ideally, something you've been wanting to say, but haven't yet plucked up the courage.
Examples might be:
I find it challenging when I get briefs late in the day, as it means I often have to work late and can't manage my time
I don't like receiving out of hours emails, because I feel I have to respond in my spare time
When I try to speak in client meetings, I often get talked over or interrupted
But do choose your own - and pick something that will allow you to practise your assertiveness skills and take you a little bit out of your comfort zone.
Use the attached template to jot down your conversation.
Complete the attached assertiveness questionnaire.
Please send both pieces of work to Emily by midday, Monday 11 January.