Wednesday 25 May
Meeting ID: 894 4420 4578
Dial in from your own device, in a completely separate location / meeting room from other participants.
Head into the waiting room 5 minutes before the start time.
ABOUT THE TRAINING
I'm looking forward to seeing you for these two important Management Training modules: Coaching Skills and Fearless Feedback.
A coaching culture is one that fosters a growth mindset, one that empowers individuals to tap into their internal resources. Your teams will develop the confidence to think for themselves; they will learn to be proactive, stepping up and using their initiative, at every opportunity.
The art of giving and receiving feedback is business-critical. It’s how we learn and develop; it’s how we understand others’ perceptions of us; it’s how we create a culture of openness and honesty within the agency.
Module 1: Coaching Skills
Use the GROW coaching model to help team members with clarity and decision making
Check for understanding, providing space for questions and recognise incongruous non verbal signals
Modules 2: Fearless Feedback
Understand how to structure critical feedback
Adopt the right language and tone for the situation
Create an everyday coaching culture within the team
See you soon!
During the session, you will be asked to give some development feedback, based on the case study provided or a real scenario of your choice. Watch the video below to understand the structure you need to follow.