iStock-537821288.jpg

Savage Communications

PEOPLE MANAGEMENT

It is critical that you attend all 8 modules so please ensure that these dates are in your diary

Tuesday 6 April 2021

14.00-15.30

Wednesday 14 April 2021

11.00-12.30

Monday 19 April 2021

10.30-12.00

Tuesday 27 April 2021

14.00-15.30

Wednesday 5 May 2021

15.30-17.00

Thursday 13 May 2021

16.00-17.30

Thursday 20 May 2021

16.00-17.30

Wednesday 26 May 2021

11.00-12.30

Meeting ID: 831 1752 4196
Passcode: 199555

ABOUT THE TRAINING

Hi everyone,

I'm looking forward to seeing you for the People Management programme. Here's a content overview, so you can see what we'll be covering.

Modules 1 & 2: Motivating Teams

These modules teach you how to get the best from your teams. They will help you to develop emotional intelligence and to have inspirational, positive conversations to boost performance.

  • Appreciate your natural management style and its impact; recognise differences in others

  • Map your teams onto the DiSC wheel, and create a workable action plan to boost performance

  • Know how to deliver recognition that is heard and appreciated; practise positive reinforcement

  • Understand the difference between intrinsic and extrinsic motivators

Modules 3 & 4: Delegating and Briefing

You will come away from these sessions with a clear idea of how to step up and let go. You will learn how to build a culture of ownership and initiative, resulting in improved performance.

  • Learn to deliver consistently clear, thorough briefs

  • Get to grips with the High Challenge-High Support principles and identify your underlying beliefs

  • Appreciate how to brief colleagues according to their competence 

  • Know when to ‘coach’ and when to ‘direct’

  • Use the GROW coaching model to help team members with clarity and decision making

  • Check for understanding, providing space for questions and recognise incongruous non verbal signals

 

Modules 5 & 6: Performance Management

These modules show you how to get the best out of others by having assertive and constructive conversations about performance. You will learn how to make performance coaching a way of everyday working life.

  • Understand the components of a career toolkit

  • Set SMART objectives and evaluate success

  • Hold performance reviews and identify development needs

  • Diagnose poor performance and the reasons

  • Understand how to structure critical feedback

  • Communicate expectations assertively and explicitly

Modules 7 & 8: Challenging Situations

These sessions teach you how to handle challenging team members and difficult situations in a constructive manner. They show how to raise matters assertively and objectively, without blame or emotion.  

  • Know how and when to address conflict

  • Learn how to use rewards and penalties

  • Plan for different types of difficult conversation

  • Empathise with other people’s motives, such as frustration, vulnerability and threat

  • Diffuse heated scenarios assertively and sensitively

  • Deal with emotional responses, push back and denial

See you soon!

Kerry

istock-HomePage.jpg

Please send your responses to questions 1 and 2 to Aoife by Wednesday 31 March.

  1. What are your 3 most important objectives for the training programme?
     

  2. Describe, in detail, a people management challenge that you’re currently facing.
     

  3. Please schedule 15 mins with your manager to agree your learning objectives and arrange a time, following the training, to feed back to them on your progress. This step is crucial and will be discussed during the training. 

PREPARATION

 

WHAT PEOPLE SAY

iStock-insights.jpg

REDLEAF

MANAGING DIRECTOR

I just wanted to say thank you so much for everything. You really are making such a difference to us all.

iStock-insights.jpg

NELSON BOSTOCK 

 

DIRECTOR

I found the training extremely helpful, especially ahead of some of the management conversations I’ve already had to have to have, so thanks so much!

iStock-insights.jpg

FITCH

 

ASSOCIATE DIRECTOR

Thank you again for the management training. It was an informative day with lots learnt and a real insight into things I usually take for granted. I have no doubt I'll be using all the things you taught us.

ABOUT KERRY SAVAGE

IMG_1523.JPG

Kerry is an experienced coach and trainer who specialises in developing high performing leaders. 

She is an accredited trainer for the Chartered Institute of Public Relations. Her agency clients include Fitch (WPP), MHP (Engine Group) and Fleishman Hillard (Omnicom). Prior to moving into L&D, Kerry worked at a number of comms consultancies, including Freud Communications and Hill & Knowlton.

Over the years, she has helped many managers and leaders overcome significant management challenges, such as motivating teams, creating cultural change and dealing with performance issues.


She is a certified trainer in Liberating Leadership, a licensed Insights Discovery® practitioner, a member of the Association for Coaching and NLP trained. She holds a post graduate certificate in executive coaching from Henley Business School. 

Since 2004, Savage Communications has delivered training to hundreds of organisations across the UK and globally. Here is a small flavour of some our clients.

CONSULTANCIES

image3
image3
press to zoom
RedConsultancy
RedConsultancy
press to zoom
Ogilvy
Ogilvy
press to zoom
Four
Four
press to zoom
ColeyPorterBellFinal
ColeyPorterBellFinal
press to zoom
Unlimited Group
Unlimited Group
press to zoom
Lansons
Lansons
press to zoom
Exposure
Exposure
press to zoom
FleishmanHillardFishburn.jpg
FleishmanHillardFishburn.jpg
press to zoom
Greenlight
Greenlight
press to zoom
Clarion
Clarion
press to zoom
Portas
Portas
press to zoom
Talk PR 2
Talk PR 2
press to zoom
NelstonBostock2
NelstonBostock2
press to zoom
Greenhouse
Greenhouse
press to zoom

CORPORATE CLIENTS

SonyATV
SonyATV
press to zoom
Louboutin
Louboutin
press to zoom
ebay
ebay
press to zoom
CIPR2
CIPR2
press to zoom
VICE
VICE
press to zoom
FCA_edited
FCA_edited
press to zoom
Odeon
Odeon
press to zoom
McDonalds-logo
McDonalds-logo
press to zoom
BritishFashionCouncil
BritishFashionCouncil
press to zoom
NHS
NHS
press to zoom
WWF
WWF
press to zoom
Asda
Asda
press to zoom
NetworkRail
NetworkRail
press to zoom
BBC
BBC
press to zoom
Savills
Savills
press to zoom
istock-HomePage.jpg

A) During the session, you will be asked to give some development feedback, based on a case study that we will provide. Watch the video below to understand the structure you need to follow. 

 

B) Complete this Performance Feedback Exercise.

Please send your pre-work for B to Sarah by Tuesday 11 May.

Watch this video

PREPARATION