INFLUENCE & PERSUASION
Wednesday 15 September:
(Module 1 complete)
Meeting ID: 880 0365 3420
In the new hybrid world, we’re finding that some participants will be dialling into virtual training from home and others will be together in the office. For inclusivity reasons and for the smooth running of the exercises, those who are in the office need to be on their own computer, in separate spaces, not in the same meeting room.
If you don't have the Zoom app, please download it ahead of the training.
THERE IS MANDATORY PRE-WORK
ABOUT THE TRAINING
I'm looking forward to seeing you for Influence & Persuasion.
This training programme provides the advanced communication skills to be able to persuade and influence internal stakeholders. You will have the confidence to gain buy-in and influence important business decisions.
You will learn how to establish trusted advisor status with colleagues, dealing with challenging situations, confidently and assertively. You will gain valuable techniques for forging strong working relationships with different types of colleagues.
This workshop includes practical, problem-solving exercises that enable you to immediately put into practice what you have learned.
See you soon!
Powers of Persuasion
Use persuasive, influencer language to land your message
Build an irrefutable business case, using the NOSE model
Pre-empt objections and resistance, building them into your recommendations
Use plain English to convey technical messages
Understand the components of a trusted relationship and benchmark your own trusted advisor status
Command trust and respect, by finding the perfect balance between warmth and competence
Learn how to dial up or de-emphasise your energy levels, according to your extraverted / introverted inclinations
Hone vocal delivery – pace, tone, volume and clarity – becoming aware of personal habits
Understand different personalities and what makes them tick
Develop awareness of needs and motivators
Recognise communication preferences and know how to adapt
Appreciate other perspectives and agendas
Listen carefully for what’s being said and not being said
Learn how to say no, positively
Manage disgruntled colleagues
Find your voice with more dominant colleagues
Think on your feet
Field difficult questions and objections
In preparation for this workshop, please send your responses to the questions below to Rosie by the end of July.
If you have already done this, but have something to add since meeting Izzy, please let Rosie know.
Who is the person in the business you most need to influence and, typically, what do you need them to do?
What’s the biggest challenge you face in influencing them?
Looking at the workshop overview, what are your objectives for the training? Please meet with your line manager to discuss this in advance.
WHAT PEOPLE SAY
“Our team benefitted hugely from the breadth of knowledge, insight and first-hand experience delivered by Isobel. All members of our team left each of the sessions informed, invigorated and eager to put their newfound learning into practice.We look forward to working with her again in the future – highly recommended!”
ABOUT ISOBEL CAMIER
Isobel Camier (MCIPR) is a senior communications professional and PR trainer. She has been in the industry for over 15 years, working both agency-side and as Head of Communications for Williams F1.
Today, Isobel delivers bespoke PR workshops to agencies, corporate businesses, individuals and charities. Her talent is in tailoring training sessions to clients' specific objectives. Her training style is known for being energetic and engaging.
She has the privilege of being an accredited trainer for the Chartered Institute of Public Relations, where she runs training on a range of topics.
Her other training clients have included Red Consultancy, CC Group, Tamarindo, Clarion Communications, Erlam and media specialist Response Source.
Since 2004, Savage Communications has delivered training to hundreds of organisations across the UK and globally. Here is a small flavour of some our clients.