MANAGEMENT SKILLS

Modules 1 & 2: 
Wednesday 4 May
09.30-11.00 & 11.30-13.00

Modules 3 & 4
Friday 13 May
14.00-15.30 & 16.00-17.30

Modules 5 & 6
Wednesday 1 June
14.00-15.30 & 16.00-17.30

Modules 7 & 8
Friday 24 June
13.00-14.30 & 15.00-16.30

Meeting ID: 823 3440 5952
Passcode: 290630

1. Dial in from your own device, in a completely separate location / meeting room from other participants.
    

2. Head into the waiting room 5 minutes before the start time.
    

3. Complete your pre-work by the deadline.

Hi everyone,

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I'm looking forward to seeing you for Management Skills. Here's a content overview, so you can see what we'll be covering.

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Modules 1 & 2: Motivating Teams

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These modules teach you how to get the best from your teams. They help you to develop emotional intelligence and to have inspirational, positive conversations to boost performance.

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• Appreciate your natural management style and its impact

• Recognise differences in others and how they like to be managed; flex your style accordingly 

• Gain a deep understanding of Insights® Discovery and how to embed it into the team culture for long term positive impact

• Map your teams onto the Insights Discovery wheel, and create a workable action plan 

• Know how to deliver recognition that is heard and appreciated; practise positive reinforcement

• Understand the difference between intrinsic and extrinsic motivators

• Discover strengths-based leadership and positive psychology

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Modules 3 & 4: Delegating & Briefing

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You will come away from these sessions with a clear idea of how to step up and let go. You will learn how to build a culture of ownership and initiative, resulting in improved productivity.

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• Prioritise your time to focus on what really matters strategically (the difference between urgent and important)

• Understand the importance of stepping up and working at your level 

• Learn to deliver consistently clear, thorough briefs 

• Get to grips with the High Challenge-High Support principles and identify your underlying beliefs 

• Strike the perfect balance between ‘remote’ and ‘approachable’ – managerial, not matey

• Appreciate how to brief colleagues according to their competence and maturity

• Check for understanding, provide space for questions and recognise incongruous nonverbal signals

Modules 5 & 6: Performance Management

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These modules show you how to get the best out of others by having assertive and constructive conversations about performance. You will learn how to make performance coaching a way of everyday working life. 

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• Set SMART objectives and evaluate success

• Hold performance reviews and identify development needs

• Diagnose poor performance and the reasons

• Recognise whether performance issues are ‘can’t do’ (skills) or ‘won’t do’ (attitude) 

• Understand how to structure critical feedback 

• Learn how to use rewards and penalties 

• Create a ‘fearless feedback’ culture, giving development feedback assertively and explicitly 

• Apply the principles of ‘positive regard’ and ‘genuineness’ 

• Deal with emotional responses, push back and denial

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Modules 7 & 8: Coaching Skills for Leaders

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These modules demonstrate how coaching skills are a powerful tool for developing highly motivated, high performing teams.

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• Establish an everyday coaching culture

• Appreciate the powerful practical application of coaching, in the agency context

• Know when to ‘coach’ and when to ‘direct’

• Understand the power of active listening

• Use incisive questions and clean language 

• Apply the GROW model to encourage non-directive self problem-solving 

• Identify assumptions & beliefs

• Master the art of summarising and paraphrasing

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See you soon!

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Kerry

PREPARATION

There are 2 parts to the preparation for this training, to be completed by Friday 22 April.

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Part 1

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Please send your responses to the following questions to Sarah.

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1. What are your 3 most important objectives for the training programme?
    

2. Describe, in detail, a people management challenge that you’re currently facing.

Part 2

a) Complete an online evaluator, which will determine your Insights Discovery® type and bring you a new level of self-awareness.

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It’s best to give your first natural response, being as honest with yourself as you can be. The evaluator typically takes about 15 mins to complete.

Add this referral code: 550/insert your name/YJ/KS

b) Watch the 30-min video below before attending the workshop.

REDLEAF

MANAGING DIRECTOR

Thanks for such a brilliant and insightful day. Everyone really enjoyed it. We’ll definitely be recommending your training to others. The feedback has been hugely positive and we have already seen some action, which is fantastic.

Savage Communications was founded by senior comms practitioner, Kerry Savage (MCIPR, MCIM). She is an accredited trainer for the Chartered Institute of Public Relations. Her agency clients include Fitch (WPP), MHP (Engine Group) and FleishmanHillard (Omnicom). Prior to becoming a coach and facilitator, Kerry worked at a number of comms consultancies, including Freud Communications and Hill & Knowlton.

Kerry is an inspirational and dynamic trainer, who is passionate about helping others succeed.

She is accredited in Liberating Leadership, a licensed Insights Discovery® practitioner, and a member of the Association for Coaching and the European Mentoring and Coaching Council. She holds a professional certificate in executive coaching from Henley Business School and is NLP trained.