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Communications
INFLUENCE & PERSUASION
RESOURCES
The following resources are here to support you, as you develop your influencing skills. We have chosen a selection of media formats, to reflect different learning styles. Enjoy!
VIDEOS

DAVID JP PHILLIPS
110 TECHNIQUES OF COMMUNICATION & PUBLIC SPEAKING
With humour and empathy, Brené Brown discusses what it takes to choose courage over comfort. Having difficult conversations around issues in the workplace requires vulnerability and acknowledging that we will make mistakes and be uncomfortable. Vulnerability might lead to failure – or a career full of joy and love.

DAVID MAISTER
THE TRUST EQUATION
With humour and empathy, Brené Brown discusses what it takes to choose courage over comfort. Having difficult conversations around issues in the workplace requires vulnerability and acknowledging that we will make mistakes and be uncomfortable. Vulnerability might lead to failure – or a career full of joy and love.

BRENÉ BROWN
THE CALL TO COURAGE
With humour and empathy, Brené Brown discusses what it takes to choose courage over comfort. Having difficult conversations around issues in the workplace requires vulnerability and acknowledging that we will make mistakes and be uncomfortable. Vulnerability might lead to failure – or a career full of joy and love.
BOOKS / AUDIOBOOKS

ERICA DHAWAN
DIGITAL BODY LANGUAGE
Online, reading carefully is the new listening. Writing clearly is the new empathy. And a phone or video call is worth a thousand emails. This book will turn your daily misunderstandings into a set of collectively understood laws that foster connection, no matter the distance. From video meetings and conference calls, to daily emails, texts and IMs, it offers insights and solutions to build trust and clarity in our digital world.

THOMAS ERIKSON
SURROUNDED BY IDIOITS
Offers a simple, yet ground-breaking method for assessing the personalities of people we communicate with - in and out of the office - based on four personality types (Red, Blue, Green and Yellow), and provides insights into how we can adjust the way we speak and share information.

