Offers a simple, yet ground-breaking method for assessing the personalities of people we communicate with - in and out of the office - based on four personality types (Red, Blue, Green and Yellow), and provides insights into how we can adjust the way we speak and share information.

How to unlock your peoples' potential with seven essential coaching questions to demonstrate how - by saying less and asking more - you can develop coaching methods that produce great results.

The power of effective listening is recognised as the vital tool of good management. In this book, Nancy Kline describes how we can achieve this, and presents a step-by-step guide that can be used in any situation.

Essential leadership reading, presented as a realistic leadership fable, describing the 5 factors that must be present in high performing teams.

One of the most important personal development books of all time, exploring the basic tenets of successful living and leading. Wonderful principles that could change your life.

An excellent framework for giving feedback to those around you, regardless of their seniority: 'care personally' and 'challenge directly'.