Savage Communications
LINE MANAGEMENT
09.30-17.00
WEDNESDAY 23 OCTOBER
WE ARE LIVE IN
VENUE
The Boardroom
PRE-WORK
There is pre-work to complete by Wednesday 9 October.
This foundational 1-day management workshop covers key topics, such as motivation, delegation and giving feedback, as well as understanding the roles and expectations of a line manager. Participants will come away with a raft of practical tools that they can apply straight away. They will start to understand their own management style and how to adapt to others’ needs, in order to get the best from them. They will learn how to structure important conversations, as well as the language to use.
LINE MANAGER ESSENTIALS
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Gain an understanding of the core processes and requirements of the role
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Learn how to write objectives that are specific, measurable, achievable, relevant and time-bound
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Identify the skills and behaviours that are required for each individual to be performing at their optimum
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Ensure team members have the necessary training, support and mentoring to develop those competencies
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Discover how to plan and structure effective 1:1 check-ins
MOTIVATING TEAMS
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Understand the difference between intrinsic and extrinsic motivators
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Know how to deliver recognition that is heard and appreciated; practise positive reinforcement
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Appreciate your natural management style and its impact
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Recognise differences in others and how they like to be managed; flex your style accordingly
DELEGATING & BRIEFING
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Learn to deliver consistently clear, thorough briefs
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Strike the perfect balance between ‘remote’ and ‘approachable’ – managerial, not matey
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Appreciate how to brief colleagues according to their competence and maturity
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Master the art of open questions
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Check for understanding, provide space for enquiry and recognise incongruous nonverbal signals
PERFORMANCE MANAGEMENT
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Understand how to structure critical feedback
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Create a ‘fearless feedback’ culture, giving development feedback assertively and explicitly
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Apply the principles of ‘positive regard’ and ‘genuineness’
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Diagnose poor performance and the reasons
PREPARATION
Please email your responses to Sarah by Wednesday 9 October.
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What are your 3 most important objectives for the training programme?
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Describe, in detail, a people management challenge that you’re currently facing.
WHAT PEOPLE SAY
GT&I
HEAD OF COMMUNICATIONS
Amelia is a clear and effective trainer, delivering with energy, enthusiasm and clarity. Very informative and enjoyable.
DIGITAL VOICES
PARTNERSHIPS DIRECTOR
Amelia was brilliant and provided a really insightful and useful course. The workshop content led to bigger discussions in the team that I'm sure will help us improve our management processes significantly!
INFLUENCEMAP
SENIOR ANALYST
Extremely professional and well organised. Our trainer had a genuine passion for the subject and for our success
