© 2017 SAVAGE COMMUNICATIONS LTD.

MANAGEMENT & LEADERSHIP

For new managers and senior leaders

PEOPLE MANAGEMENT

LIBERATING LEADERSHIP

PERFORMANCE MANAGEMENT

BRIEFING & DELEGATING

MOTIVATING

TEAMS

WHAT PEOPLE SAY

MANAGING DIRECTOR

REDLEAF

SENIOR ACCOUNT DIRECTOR NELSON BOSTOCK UNLIMITED

ASSOCIATE DIRECTOR

FITCH

Thanks for such a brilliant and insightful day. Everyone really enjoyed it. We’ll definitely be recommending your training to others. The feedback has been hugely positive and we have already seen some action, which is fantastic.

I found the training extremely helpful, especially ahead of some of the management conversations I’ve already had to have to have, so thanks so much!

Thank you again for the management training. It was an informative day with lots learnt and a real insight into things I usually take for granted. I have no doubt I'll be using all the things you taught us.

 

PEOPLE MANAGEMENT

This workshop is designed to help attendees to understand their individual management style, to identify the preferred working styles of others, and to use this knowledge to create harmonious, productive teams that feel empowered to deliver great work.

  • Motivate the team to maintain optimum morale and performance levels

  • Play a strategic role whilst overseeing tactical tasks effectively

  • Understand your personal management style

  • Identify and adapt to colleagues' preferred working styles

  • Deal with conflict sensitively

  • Delegate and brief teams consistently, even under pressure

  • Use coaching skills to draw out the best in individuals

  • Apply advanced questioning and listening skills to address areas of dissatisfaction within the team

  • Create a culture of openness, ownership and responsibility

LIBERATING LEADERSHIP

The Liberating Leadership is an award-winning programme based on 20 years’ qualitative research by chartered occupational psychologist, Dr Derek Biddle and leadership coach, Ali Stewart. It is capable of delivering the following bottom line results:

 

  • Improved productivity

  • Lower sickness and absenteeism

  • Increase in staff retention

  • Boost in individual and team morale

  • Reduced recruitment costs

 

 

The rigorous 4-day programme is typically spread over 4-6 weeks. Every participant will receive their own Insights Discovery® personal profile. They will also complete a series of in depth self assessment questionnaires to identify their beliefs, skills, motivators and approach.

Liberating Leadership follows a 4-STEP PROCESS, using a set of accompanying proprietary tools and questionnaires to deliver outstanding results. 

  1. VISIONING   

    Establishing a solid sense of who you are as a leader, as well as a clear vision for the business.
     

  2. MOBILISING   

    Explicitly and assertively communicating your expectations. Diagnosing performance issues and providing frank feedback.
     

  3. DEVELOPING

    Adapting to different competency levels; inspiring and motivating; and establishing improvement as a way of life.
     

  4. ENABLING    
      

    Empowering, delegating responsibilities and providing support during challenging periods of change.

 

 

Underpinning everything is MINDSET: emotional intelligence; positivity; being open and direct; having high expectations; and holding a fundamental belief in a high challenge-high support approach to leadership.

 
 

PERFORMANCE MANAGEMENT

This module shows delegates how to get the best out of others by having assertive and constructive conversations about performance. They will learn how to make performance coaching a way of everyday working life.

  • Open up career discussions and identify development needs

  • Conduct performance reviews

  • Diagnose poor performance and the reasons

  • Understand how to give critical feedback

  • Communicate assertively and explicitly about expectations

  • Set SMART performance objectives

  • Keep a record and evaluate success

  • Handle push back and denial

  • Learn how to use rewards and penalties

  • Provide regular positive recognition

  • Conduct well-structured, motivating feedback conversations

Our Performance Navigator tool helps delegates to assess whether a performance issue is ’skills’ or ‘attitude’ based and enables them to take the appropriate remedial steps.

 
 

BRIEFING & DELEGATING

Attendees will come away from this session with a clear idea of how to step up and let go. They will learn how to build a culture of ownership and initiative, resulting in improved performance.

  • Learn to deliver clear, thorough briefings consistently

  • Get to grips with the High Challenge-High Support principles and identify your own underlying beliefs as a manager / leader

  • Understand the importance of stepping up and working at your level

  • Appreciate how to brief colleagues according to their competence and maturity

  • Know when to ‘coach’ and when to ‘direct’

  • Provide the appropriate level of detail and background information

  • Understand the importance of clear objectives and deadlines

  • Check for understanding, providing space for questions and recognise incongruous non verbal communication

Delegates will be able to benchmark their own mindset against high performing leaders, using the proprietary self assessment questionnaire.

MOTIVATING TEAMS

This module teaches delegates how to get the best from their teams. It helps them develop emotional intelligence and have inspirational, positive conversations to boost performance.

  • Appreciate your natural management style and its cultural impact 

  • Recognise differences in others

  • Map your teams onto the Insights Discovery® tool and create a workable action plan to improve relationships and boost performance

  • Inspire your teams to deliver excellent standards of work

  • Catch people doing something right… practise positive reinforcement

  • Know how to deliver recognition that is heard and appreciated

  • Understand the difference between intrinsic and extrinsic motivators

  • Learn to identify and honour colleagues’ values systems

  • Appreciate how your own values influence your management style 

A proprietary Motivation questionnaire will be used to help assess what drives themselves and others.