
PRODUCTIVITY & WELL-BEING
Thriving in a busy work environment
WHAT PEOPLE SAY
FOUNDER
GREENHOUSE PR
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I have had some very positive feedback. They loved the fact that Savage Communications trainers come from an agency background, understanding the pressures and needs of the clients.
ACCOUNT EXECUTIVE
MHP
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Thank you for such an insightful training day last week, we all came away from it feeling so positive and ready to tackle our busy schedules.
ACCOUNT EXECUTIVE
LANSONS
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This was an excellent, hands-on time management training session, appropriate for staff at all levels dealing with conflicting deadlines from both internal and external stakeholders.
ASSERTIVENESS
Express yourself confidently in challenging situations.
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Define assertiveness and its benefits
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Distinguish between assertive, aggressive, and passive behaviours
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Recognise the cost of not being assertive
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Voice your needs and wants with confidence
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Use verbal and non-verbal techniques to land your message
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Structure important conversations for impact
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Reframe negative assumptions and manage self-talk
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Handle conflict and unreasonable expectations calmly
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Prepare for difficult conversations with clarity
COLLABORATION
Build trust and work effectively across teams.
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Avoid blame by using constructive, conciliatory communication
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Select the most effective channels for verbal and written communication
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Manage expectations and keep colleagues informed
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Use empathy, active listening and open questions
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Appreciate colleagues’ personalities and priorities
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Deliver sensitive messages with the right language and tone
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Adopt a “yes, if…” not “no, because…” mindset
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Depersonalise challenging conversations and remain objective
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Build trust and create a culture of respect
EMOTIONAL INTELLIGENCE
Apply EQ skills to improve relationships and communication.
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Recognise and manage your own emotions and triggers
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Understand the emotions of others and respond effectively
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Practise empathy to build stronger relationships
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Manage assumptions that limit collaboration and performance
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Improve communication through awareness of preferences
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Deliver messages in a way that is elegantly assertive
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Build trust and establish common ground across teams
RESILIENCE
Manage stress and bounce back from setbacks.
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Stay calm under pressure and adopt a problem-solving mindset
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Reframe setbacks as learning experiences
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Build constructive support networks without over-sharing
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Lead by example: protect the team rather than projecting stress
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Manage upwards with solutions, not just problems
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Recognise and challenge limiting beliefs
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Use optimism and positivity to sustain energy and focus
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Understand the psychology of stress and its physical impact
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Maintain balance through healthy routines
TIME MANAGEMENT
Prioritise and plan for maximum productivity.
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Prioritise tasks effectively (urgent vs. important)
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Identify and eliminate time-wasters and distractions
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Plan ahead to avoid bottlenecks and roadblocks
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Run effective meetings and briefings
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Overcome procrastination and interruptions
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Negotiate priorities and say yes on your terms
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Manage expectations of colleagues and clients
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Adapt to personal energy cycles for peak productivity
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Set boundaries to protect your time




