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PRODUCTIVITY & WELL-BEING
Thriving in a busy work environment
WHAT PEOPLE SAY
FOUNDER
GREENHOUSE PR
I have had some very positive feedback. They loved the fact that Savage Communications trainers come from an agency background, understanding the pressures and needs of the clients.
ACCOUNT EXECUTIVE
MHP
Thank you for such an insightful training day last week, we all came away from it feeling so positive and ready to tackle our busy schedules.
ACCOUNT EXECUTIVE
LANSONS
This was an excellent, hands-on time management training session, appropriate for staff at all levels dealing with conflicting deadlines from both internal and external stakeholders.
ASSERTIVENESS
Express yourself confidently in challenging situations.
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Define assertiveness and its benefits
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Distinguish between assertive, aggressive, and passive behaviours
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Recognise the cost of not being assertive
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Voice your needs and wants with confidence
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Use verbal and non-verbal techniques to land your message
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Structure important conversations for impact
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Reframe negative assumptions and manage self-talk
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Handle conflict and unreasonable expectations calmly
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Prepare for difficult conversations with clarity
COLLABORATION
Build trust and work effectively across teams.
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Avoid blame by using constructive, conciliatory communication
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Select the most effective channels for verbal and written communication
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Manage expectations and keep colleagues informed
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Use empathy, active listening and open questions
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Appreciate colleagues’ personalities and priorities
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Deliver sensitive messages with the right language and tone
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Adopt a “yes, if…” not “no, because…” mindset
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Depersonalise challenging conversations and remain objective
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Build trust and create a culture of respect
EMOTIONAL INTELLIGENCE
Apply EQ skills to improve relationships and communication.
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Recognise and manage your own emotions and triggers
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Understand the emotions of others and respond effectively
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Practise empathy to build stronger relationships
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Manage assumptions that limit collaboration and performance
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Improve communication through awareness of preferences
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Deliver messages in a way that is elegantly assertive
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Build trust and establish common ground across teams
RESILIENCE
Manage stress and bounce back from setbacks.
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Stay calm under pressure and adopt a problem-solving mindset
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Reframe setbacks as learning experiences
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Build constructive support networks without over-sharing
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Lead by example: protect the team rather than projecting stress
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Manage upwards with solutions, not just problems
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Recognise and challenge limiting beliefs
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Use optimism and positivity to sustain energy and focus
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Understand the psychology of stress and its physical impact
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Maintain balance through healthy routines
TIME MANAGEMENT
Prioritise and plan for maximum productivity.
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Prioritise tasks effectively (urgent vs. important)
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Identify and eliminate time-wasters and distractions
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Plan ahead to avoid bottlenecks and roadblocks
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Run effective meetings and briefings
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Overcome procrastination and interruptions
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Negotiate priorities and say yes on your terms
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Manage expectations of colleagues and clients
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Adapt to personal energy cycles for peak productivity
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Set boundaries to protect your time




